Our Service

🛠️ Our Services

Quality, Convenience & Expert Support — Delivered to Your Door

At Borwell Cycles, we're more than just an online store. We offer a complete experience designed to support cyclists of all levels — from product selection to post-purchase care.

🚚 Fast UK-Wide Delivery

We ship across the United Kingdom with trusted couriers.

Estimated Delivery: 3–8 Business Days
Tracking available for most orders
Carefully packed to protect your gear in transit

🔄 30-Day Return Policy

We stand behind our products.

Easy returns within 30 days of delivery
Hassle-free process
Full details available on our Returns Page

💬 Expert Product Guidance

Need help choosing the right bike, helmet, or indoor trainer?

Reach us by email or phone for friendly, knowledgeable support
Personalized recommendations for bikes, gear, and accessories
Honest answers from real cyclists

📧 cyclesborwell@gmail.com
📞 01603 787736

🧰 Bike Assembly Tips & Support

We sell bikes that are partially assembled for safe shipping.

Each order includes clear setup instructions
We’re happy to walk you through the final steps via email or phone
Need full assembly? Ask about local bike shop options near you

🛡️ Trusted Products Only

We carefully select products from reliable brands and suppliers, so you can shop with confidence.

Bicycles, cycling apparel, helmets, accessories, and indoor trainers
Quality tested and customer approved

🔧 Coming Soon: Virtual Bike Servicing Support

We’re working on remote video support and how-to content for at-home bike care and maintenance. Stay tuned!

💬 Have Questions?

We’re here to help. Contact us anytime or visit our FAQs page for quick answers.